About Kazence
We believe retention should be treated as a system.
Most brands treat email marketing as a series of campaigns. Send a newsletter. Run a promotion. Hope for the best. We knew there had to be a better way.
Kazence was founded on a simple idea: retention is not a collection of campaigns — it is a system. A system that needs strategy, infrastructure, data, and continuous optimization to work.
We help ecommerce brands build that system. Not just the emails — the entire infrastructure behind customer loyalty.
Our Philosophy
Marketing expertise meets technical execution.
Strategy Without Infrastructure Is Theory
We've seen too many brands with great strategies that never get fully implemented. The gap between strategy and execution is where retention dies. We bridge that gap with technical systems that make strategy real.
Technology Without Strategy Is Noise
Conversely, building technical systems without strategy is just complexity for complexity's sake. Every integration, every automation, every dashboard serves a clear purpose: helping brands retain more customers.
The Combination
Two founders. Two disciplines. One system.
Kazence was built by two people who understand different sides of the same problem. One builds the strategy and campaigns. The other builds the infrastructure and integrations. Together, they build complete retention systems.
01
Zeeshan Alam
Co-founder & Email Marketer
Builds the strategy, campaigns, flows, and customer journeys that turn attention into long-term relationships. Thinks in lifecycles, speaks in segmentation, and believes every email should earn its place in the inbox.
02
Mohd Kaif
Co-founder & Technical Lead
Builds the systems, integrations, automations, and infrastructure behind better retention. When standard tools aren't enough, builds custom solutions that make the entire retention operation work.